Terms and Conditions for Caroline Andrew London Ltd
By making a purchase you are agreeing to our terms and conditions. You will not be able to order with us if you do not agree to these terms. For any questions about issues not covered here, please email
info@carolineandrew.co.uk
Alterations
We cover all customer alterations within the first month of the final suit fitting. Should you need further alterations or repairs at a later date these can be done at a reduced rate.
Payment
Payment is taken upfront. We accept payment using all major debit and credit cards, cheque and bank transfer. We handle all our payments through WorldPay who operate an absolutely watertight system.
Cancellation or Refund
All of our products are bespoke and tailor made for you, therefore cancellations or changes to orders must be made within 24 hours of placing the order. Should you wish to cancel your order within this period, please email info@carolineandrew.co.uk, there will be a £100 charge for the initial consultation. Refunds are only offered if there is a fault in the final outcome of the suit.
